Internet down? Reach a person.
We answer during business hours, every day of the week.
If your internet is not working
- Unplug the power to your router and to the antenna's power adapter. Wait 30 seconds and plug them back in.
- Wait about three minutes for everything to reconnect.
- Check that the cables between the adapter, the router and the wall are pushed in all the way.
- Still down? Call 956-320-0246.
Common questions
How much does service cost?
Internet is $40 a month with unlimited data. Live TV is $20 more per month. Commercial-free movies, TV shows and music is $10 more per month.
What does installation cost?
A new installation is $200. That includes all necessary equipment, labor and your first month of service. It can cost less if you have existing equipment we can reuse.
Is there a data limit?
No. Data is unlimited.
What speed will I get?
Speeds depend on factors like your location, signal interference and obstructions. We check your address and tell you what to expect before installing.
Which areas do you serve?
Alto Bonito, La Victoria, La Paloma, La Grulla, La Casita and La Joya. If you are nearby, contact us and we will check your address.
How do I pay my bill?
By card in the customer portal, or by Cash App, PayPal or Zelle. See the Pay my bill page for details.